Your information

Website privacy notice

How information submitted through this website is used.

Information you choose to share

The enquiry form collects your name, email address, message, service interest and any organisation, budget or timing details you provide. Please do not send identity documents, passwords, financial credentials or other sensitive documents through this form.

How we use it

Axis & Oak Advisory Solutions uses this information to review and respond to your enquiry, discuss potential services, coordinate requested appointments and keep a record of the conversation. Submitting an enquiry does not subscribe you to marketing emails.

Access and storage

Enquiries are stored in the website’s database and accessible through restricted administrator access. The website’s hosting and storage providers process information to operate the service. If email notifications are enabled, the sending service processes a reference number and the notification recipient’s address to alert the administrator; the enquiry message stays in the restricted inbox. These services may process data outside Nigeria.

To limit spam, the website temporarily stores a hash derived from your IP address and the current hour, alongside a submission count. These records expire after two hours and are removed during subsequent form submissions. This site does not set advertising or marketing analytics cookies. Hosting and administrator sign-in services may use essential cookies and technical logs.

Retention and requests

Enquiry records can be exported or deleted by the administrator. You may contact us to request access, correction or deletion of information you submitted. Information needed for an ongoing engagement or applicable record-keeping obligations may need to be retained.

External booking and payment services

Discovery-call bookings are handled through Zoho Bookings. Information you submit there is used to arrange and manage your appointment. Appointment details may be shared with our connected calendars, and online meetings may use Google Meet. The providers’ privacy information also applies when you use these services. The website enquiry form does not collect card details or process payments.

Contact

For questions or requests about your information, email solutions@axisaoa.com.